General terms and conditions
General Sales Conditions (GSC) for orders placed on www.hycojet.com
- Object
The purpose of these general conditions of sale is to define the rights and obligations of the parties in connection with the online sale of Hyco showerheads.
- Products
The essential characteristics of our products, including applicable quality and safety standards, are available on our website.
The products are presented and detailed in such a way as to enable the buyer to make an informed choice.
Product images are provided for illustrative purposes and may differ slightly from actual products.
- Prices and payment
The prices indicated on the website are in Euros, exclusive of tax and without delivery charges.
Ordering and payment are done online.
- Delivery
Delivery times may vary according to destination.
- Right of withdrawal and return
In accordance with European consumer protection legislation, you have 14 days from receipt of the product to exercise your right of withdrawal and return. To exercise this right, please use the following link https://customer-portal.hive.app/fr/hycojet.
Refunds will be made according to the original method of payment, minus return postage.
- Warranty
Products are covered by a legal warranty of conformity and a legal warranty against hidden defects, in accordance with current legislation.
The buyer must inform the seller of any defect or non-conformity as soon as possible.
- Liability
The seller cannot be held responsible for indirect or immaterial damage.
The seller's liability is limited to the amount paid by the buyer for the product.
- Privacy Policy
The buyer's personal data is collected and processed in accordance with our privacy policy.
- Disputes and Jurisdiction
In the event of a dispute, the parties will endeavor to reach an amicable settlement.
In the absence of agreement, any dispute relating to these GCS will be submitted to the competent jurisdiction in accordance with current European legislation.
- Modification of the GTC
The seller reserves the right to modify these terms and conditions of sale at any time. The new terms and conditions of sale will be applicable from the date of their publication on the website.
By placing an order on our website, the buyer acknowledges having read and accepted these terms and conditions of sale.
T&C update date: 29.09.2023
